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Is There a Reason Why I Haven’t Been Paid in Over 7 Months?

Q: I was honorably discharged a year ago and I enrolled full time in August. I applied for the Post 9/11 GI Bill, but so far I haven’t received any BAH, book allowance and my tuition hasn’t even been paid. I’m always on the phone with the call center, but I get a different explanation every time. The online help center is the same. Is there someone/somewhere else I can call to get help with this issue?

A: If you have been going to school since August and still have not been paid anything, something is seriously wrong. While it does take 8 to 10 weeks to get Post 9/11 GI Bill payments started, it should not take this long.

If I were you, my first stop would be at my school’s VA Certifying Official. Each GI Bill-approved school has one or more individuals and they are there to help students using the GI Bill.

Make an appointment with that person at your school and let them see what they can find out. Most of them have connections at the VA and they can make more headway.

If that person can’t help resolve your issue, then try contacting your VA Regional Office. They usually have less of a workload than the Main VA Center, so they tend to be more responsive. Good luck.

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