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Sponsorship Training


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Sponsorship Training

Why Have a Sponsor

Relocation can be:

Mentally demanding

Emotionally demanding



Sponsor's assistance can make all the difference!

Good sponsor can greatly ease the anxiety and stress that comes with relocating


Operational Readiness

Minimizes member's (and family members) concerns about PCS move;

More focus on new assignment

Well Being

Dramatically decreases anxiety of many 'unknowns' for member and family members;

Enhances satisfaction with assignment

Retention factor - the little things add up!

Purpose of Sponsor

To provide member and family

Realistic expectations;

Basic guidance;

Samples and suggestions

Ease of transition to new area

Sponsor can do wonders for a member's first impression of new command

Can have a positive or a negative experience

Positive or Negative Effect

"An extremely disappointing experience! Questions such as 'Should I bring my household goods or car?' were left unanswered. Of course, this is not something you want to complain about to a new command."

Positive or Negative Effect

"My sponsor helped me with 'as smooth of a transition' as I could imagine! I felt comfortable moving here with all questions answered!

Positive or Negative Effect

"My sponsor transferred back to the states and was unable to assist me at all!

Positive or Negative Effect

"My sponsor waited at Gatwick for 4 hours due to my flight being delayed. She met my family and I with a friendly smile, ready to assist in any way. She took us to the hotel, NEX and bank before ensuring we had everything we needed. She gave us her phone number and picked me up the next morning for work. My wife and I were very pleased with her professionalism.

Objectives and Strategies


Ensure newcomers arrive feeling like members of the new team

Ensure newcomers and their families have a positive first impression


Provide proactive assistance to newcomers and their families

Pave the way for a smooth transition from losing to gaining command

The Ideal Sponsor

Sponsor selection:

Grade level equivalent

Marital status


Single parent


Married with children

Not going TDY or PCSing


Assess the needs of the newcomer and family

Be proactive - make the initial contact;

Be helpful and sincere - listen

Be responsive but honest

If you don't know the answer; indicate you will find out and get back

Meet the needs of member (and family)

Get your family involved

Information base - final decisions rest with member

ACS Can Help

SITES at any installation worldwide or on the web

Welcome Packets

ACS Web Site

Family Member Employment Assistance Program (FMEAP)

Information and Referral

Pre-Arrival Stage

Make initial contact with member within two days

Email works best

Make sure to keep command in loop!

Send out Welcome Packet


Letter with full name, home and local addresses, home and work phones & fax numbers

Unit information (include web site; if available) on mission, work hours, uniform, duty hours, etc.

Write the letter as if you were sending it to a friend

Newcomers Needs Assessment Checklist

Special Needs Groups

Dual Career Military Families

Single Parent Families

Exceptional Family Member (EFMP) Program

Single Personnel

Dual Career Military Families

Child Care facilities (military and civilian) availability

Schools with extended day (hour) programs

Certified family home child care

24-hour child care availability

Family Care Plans

Single Parent Families

Child Care resources on base; in the housing area, and in the local community

Schools with extended day(hour) programs

Other single parents on base

Exceptional Family Member (EFMP)

Info on medical care/TRICARE

Child care resources on base and in the community for children with special needs

Support groups

EFMP Clinic

Single Personnel

BOSS Program

Recreation facilities available

Athletic programs

Barracks life

Social activities

Education programs

Volunteer programs

Miscellaneous Topics to Cover

Spouse Employment Contacts

Where to send mail

Arrival Stage

Orient Newcomer to Local Area

Show newcomer installation facilities

PX, Commissary, Darling Hall

Fitness center, clinics, chapel

Show where you live; where you shop, etc

Show major shopping areas and landmarks

Accompany Newcomer to In-processing

Introduce to supervisor and co-workers

Check-in with Housing Office

Check-in with Personal Property

Take newcomer to banks, post office, etc.

Post Arrival Stage

Invite newcomer to your home

Include spouse and children in sponsor process

Have them over for dinner

Assist in house hunting

They may need transportation to get to commissary, house hunting, etc

When household goods arrive; offer to babysit any children so member and spouse can focus on getting house situated

Assist with registering a vehicle